DESCRIPTION
Performance Management is designed to increase an organization's effectiveness and productivity by helping leaders manage day-to-day performance.
It's easy to fall into the trap of appraising performance without actually managing it. Managers follow the system and conduct obligatory end-of-period evaluations, but neglect daily performance management. Performance Management expands managers' skills in order to help them out of this trap.
The cycle starts when clear challenging, yet attainable goals are jointly developed. Next, careful plans are created. Of course, as changes and problems occur, plans are supported with frequent follow up and coaching. Finally, performance is appraised or measured against the agreed-upon standards.
SPECIAL FEATURES
Fits your system
Performance Management does not require changes in your existing forms, policies, or procedures. The training materials have been designed to teach the day-to-day skills required to make your system work. It blends your materials with practical instruction to produce a complete management package.
Covers the whole cycle
Performance Management covers all phases of the management cycle. Participants learn, not only how to conduct performance appraisal discussions, but also how to handle the other critical areas of goal setting, planning, coaching, and follow up.
Takes on tough issues
Performance Management develops skills for handling the difficult and unpredictable parts of planning and reviewing -- not just the routine. Each session starts with the basics and then expands skills to handle complex situations. For example, the training examines how to handle anger during a formal review. It explores how to set goals with a person whose job you don't fully understand. And it instructs how to follow up with someone who prefers to be left alone.
